LCCC Residents' Magazine : winter 2023
Performance Improvement in Lisburn Castlereagh
Performance Improvement in Lisburn Castlereagh
Through our Performance Improvement Plan for 23/24 we will deliver our priorities to enhance our services and the quality of life for all.
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This will be achieved by improving engagement opportunities and accessibility.
By the end of March 2024 we aim to have:
- launched new systems for customer care, freedom of information and grant aid
- developed village plans in partnership with these communities
- made 45 awards under Grand Choice and captured case studies to demonstrate the difference the grants and community conversations made
- delivered outdoor walk, horticulture and biodiversity programmes to over 3,000 participants
- supported 80 people within our area to achieve relevant qualifications that will enable them to gain employment