New Planning Portal
The new regional Planning Portal is now live. To access the new online IT system, click here.
For further information, visit www.infrastructure-ni.gov.uk/articles/new-planning-portal.
We are aware that our customers are experiencing some technical issues accessing the new system and viewing some uploaded documentation. We apologise for the inconvenience caused and advise that officers are working with key stakeholders to resolve known issues.
A number of responses to frequently asked questions have been prepared by the Department for Infrastructure. Planning Portal FAQs
If you have any other concerns not addressed in the current list of frequently asked questions, please direct them to our planning general account at planning@lisburncastlereagh.gov.uk
Key benefits of the new System include:
- Ability to submit planning applications and comments online as well as requests for Regional Property Certificates and to report breaches of planning control (enforcement complaints)
- Linked front and back-office allowing for improved efficiency by streamlining administrative processes
- Improved validation and workflows to better manage workloads
- Improved Consultee interface
- Better user experience from an intuitive modern interface, making it easier for users to engage with the planning process
New Portal Training Videos
Watch the below video demonstrations to learn how to use the new Planning Portal to upload online submissions, access the Public Register and the Consultee Hub.
Online Submission:
Public Register:
Consultee Hub: