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Pest Control

Environmental Health

028 9250 9250

Pest Control

The Environmental Health Pest Control Service provides advice and guidance, as well as a comprehensive treatment programme for the control of pests, to the residents and the business community within the Council area.  Advice and Guidance is free however there is a charge for treatment in domestic premises and treatment is not normally carried out in business premises.

Where a householder is an owner occupier and all occupants are over 65 years of age then the service is free of charge*. Wherever the householder is a tenant and all occupants are over 65 years of age then the landlord will normally be responsible for any charge and should be notified of the problem by the tenant at earliest opportunity.

Householders may be asked to show proof of qualifying documentation.

Information on some of the more common pests can be found below. Alternatively please contact:

Environmental Health Service Unit
Bradford Court
Upper Galwally
Castlereagh
BT8 6RB

Tel: 028 9049 4500


Information on some of the more common pests can be found by accessing the hyperlinks below:

Ants
Bedbugs
Bees
Booklice (Psocids)
Carpet Beetles
Cockroaches
Fleas
Flies
Foxes
Fruit Flies
Mice (Mus dsomesticus) 
Rats (Rattus Norvegicus)
Silverfish
Squirrel
Wasps
Woodlice (Slaters)

 

Frequently Asked Questions

 

I have mice in my house.  How long will it take to get rid of them?
I have seen a rat in my garden what can I do?
There are birds nesting under my eaves.  Can anything be done?
My neighbour feeds feral cats and they come into my garden.  How can I deter them?
I have found a wasp’s nest in my attic.  Will it be used again next year?
I think my cat/dog may have fleas.  What should I do?
I have noticed bats flying from my roof at dusk.  Could they be in my roofspace? 
Can I be made to get rid of vermin on my land? 
Is there a charge for the services of the pest control officer? 
I am a Housing Executive/ Housing Association tenant.  What do I do if I have pests?

 

I have mice in my house.  How long will it take to get rid of them?

If using bait this will take between 4 and 10 days.  It will depend on how bad the infestation is and whether all points of entry are now sealed.

 

I have seen a rat in my garden what can I do?

If you see it regularly over a period of 3 – 4 days, it may live close by and bait or traps could be used.  Make sure there are no sources of food or water for it.

 

There are birds nesting under my eaves.  Can anything be done?

 We do not provide a service for dealing with birds.  If the birds have already laid eggs, wait until the chicks have left the nest and then try to block any holes in the eaves to prevent further nesting

 

My neighbour feeds feral cats and they come into my garden.  How can I deter them?

We do not provide a service to deal with feral cats.  There are chemical deterrents on the market or you might wish to try a water pistol.  Sometimes if you have a cat of your own this is the best deterrent.

 

I have found a wasp’s nest in my attic.  Will it be used again next year?

Wasp’s nests are only used once so if you find a large nest in the winter it will not be inhabited again.

 

I think my cat/dog may have fleas.  What should I do?

Get a proprietary flea treatment for your pet from a vet.  Look for any signs of flea presence in the house (see Fleas).  Your house may need to be fumigated.

 

I have noticed bats flying from my roof at dusk.  Could they be in my roofspace?

It is possible, but if so you cannot remove them yourself as they are a protected species.  Contact us for more advice.

 

Can I be made to get rid of vermin on my land?

Yes.  The Rats and Mice (Destruction) Act 1919 says “any person who shall fail to take such steps as may from time to time be necessary and reasonably practicable for the destruction of rats and mice on or in any land of which he is the occupier, or for preventing such land from becoming infested with rats or mice, shall be liable on summary conviction to a fine”  

 

Is there a charge for the services of the pest control officer?

 

CHARGES

There is no charge for advice but there is for the following treatments

Pest Standard Rate Concessionary rate*
Rats £  65.00 £0.00
Mice £  65.00 £0.00
Wasps £  50.00 £0.00
Bedbugs £100.00 £0.00
Fleas £100.00 £0.00
Minor Insect Treatment £  50.00 £0.00

 

TREATMENT INFORMATION

Pests Treated Number of Visists Require Treatment info and advice
Rats and mice Three

Treatment for rats can be internal and external, for mice treatment is internal only. Baits are removed during the final visit. The pest control officer will provide on-site assessment and advice regarding children and pet safety together with general housekeeping and verbal rodent-proofing advice

Wasps One

Old nests will not be removed as they will not be occupied again in subsequent years.The officer will provide on-site advice regarding children and pet safety together with general housekeeping advice

Cockroaches Three The pest control officer will provide on-site advice regarding children and pet safety together with general housekeeping advice.

Bedbugs

Two
(both visit dates will be set at time of booking)

The pest control officer will provide on-site advice regarding children and pet safety together with general housekeeping advice. We carry out bedbug or fleas treatments in domestic properties only. An advice sheet on the correct method of preparation can be downloaded or will be sent following booking.

The treatment consists of spraying an insecticide which works rapidly and kills most insects on contact. It will continue to work for up to two months. It is recommended that all carpets are vacuumed before the treatment and avoid vacuuming again for at least two weeks after the treatment.

Fleas One

The pest control officer will provide on-site advice regarding children and pet safety together with general housekeeping advice. We carry out bedbug or fleas treatments in domestic properties only. An advice sheet on the correct method of preparation can be downloaded or will be sent following booking.

The treatment consists of spraying an insecticide which works rapidly and kills most insects on contact. It will continue to work for up to two months.It is recommended that all carpets are vacuumed before the treatment and avoid vacuuming again for at least two weeks after the treatment.

 

I am a Housing Executive/ Housing Association tenant.  What do I do if I have pests?

Contact your local Housing Executive/ Housing Association office to see if they can arrange for any appropriate treatment to be carried out.