Help with waste collections
Missed bins or boxes
If your bin or box was not collected please check the service updates or disruptions.
Larger or additional landfil bins
Larger or additional landfill bins are available for households with large amounts of disposable nappies, medical waste or have more than six occupants.
Help with putting your bins or boxes out
Households with no one living there who is able to put their bins or boxes out for collection can apply for assistance.
Contaminated bins or boxes
We will not empty any bins or boxes that contain material that is not permitted. A contamination sticker or card will be placed on your bin or box to advise you it contains unsuitable material.
You must remove all unsuitable items and present the bin or box for collection on the next scheduled collection day.
For more information please phone 028 9244 7300 or email email@example.com