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Publications

A-Z of Services

Please click the link below to download a copy of the Council's comprehensive A-Z of Council Services with contact numbers to help with queries you may have to the Council.

Click here to download the A-Z of Services

Christmas Gift Guide 2016

Citywide

 Issue 1 - November 2015

 Issue 2 - May 2016

 Issue 3 - November 2016

 Issue 4 - April 2017

Road to Reform

 Issue 2 - September 2014

 Issue 3 - April 2015

Customer Service Guidelines

The Council's Customer Service Guidelines set out the importance of our customers and the value in which we hold our customers.

We deliver a wide variety of services across the Lisburn & Castlereagh area and ensure that our customers receive the information they need, are treated with respect and that our relationships with our customers is strengthened.

Click here to download the Guidelines.