Part 12 of the Local Government Act (NI) 2014 sets out a General Duty of Improvement in that, “a Council must make arrangements to secure continuous improvement in the exercise of its functions”. A Council will be required to have regard in particular to improvement in the exercise of its function in terms of: strategic effectiveness; service quality; service availability; fairness; sustainability; efficiency; and innovation. The legislation also sets out that for each financial year, a Council must set itself and work to achieve ‘improvement objectives’ relating to the areas outlined above.
For further details, information or any feedback, please contact us on the details below:
Kerrie-Anne McKibbin, Performance Improvement Officer
Chief Executive’s Office,
Lisburn & Castlereagh City Council
Island Civic Centre
Tel: 028 9250 9559.