Performance Improvement

Part 12 of the Local Government Act (NI) 2014 sets out a General Duty of Improvement in that, “a Council must make arrangements to secure continuous improvement in the exercise of its functions”. A Council will be required to have regard in particular to improvement in the exercise of its function in terms of: strategic effectiveness; service quality; service availability; fairness; sustainability; efficiency; and innovation. The legislation also sets out that for each financial year, a Council must set itself and work to achieve ‘improvement objectives’ relating to the areas outlined above.


2022/23

The proposed Performance Improvement Objectives & Projects for 2022/23 can be found by clicking here.

2021/22

Performance Improvement Plan 2021-22

Supplementary Report - Planning targets and standards to be achieved for 2021-22

Performance Improvement Plan 2021-22 - Summary Document

Consultation Report 2021-22

2020/21

Annual Performance Improvement Report 2020/21 

Supplementary Report – Statutory KPIs 2020/21

2019/20

Performance Improvement Plan 2019-20

Performance Improvement Plan 2019-20 - Summary Document

Annual Performance Improvement Report 2019/20

2018/19

Performance Improvement Plan 2018-19

Performance Improvement Plan 2018-19 - Summary Document

Annual Performance Improvement Report 2018/19

2017/18

Performance Improvement Plan 2017-18

Performance Improvement Plan 2017-18 - Summary Document

Annual Performance Improvement Report 2017-18

Annual Performance Improvement Report 2017-18 - Executive Summary

2016/17

Performance Improvement Plan 2016-17

Annual Performance Improvement Report 2016-17

2015/16

Annual Performance Improvement Report 2015-16


Contact:

For further details, information or any feedback, please contact us on the details below:

Kerrie-Anne McKibbin, Performance Improvement Officer
Chief Executive’s Office,
Lisburn & Castlereagh City Council
Island Civic Centre
LISBURN
BT27 4RL

Tel: 028 9250 9559.

Email: kerrie-anne.mckibbin@lisburncastlereagh.gov.uk