Performance Improvement
Part 12 of the Local Government Act (NI) 2014 sets out a General Duty of Improvement in that, “a Council must make arrangements to secure continuous improvement in the exercise of its functions”. A Council will be required to have regard in particular to improvement in the exercise of its function in terms of: strategic effectiveness; service quality; service availability; fairness; sustainability; efficiency; and innovation. The legislation also sets out that for each financial year, a Council must set itself and work to achieve ‘improvement objectives’ relating to the areas outlined above.
2022/23
Performance Improvement Plan 2022/23
Performance Improvement Plan 2022/23 - Summary Document
2021/22
Performance Improvement Report 2021-22
Performance Improvement Report 2021-22 - Summary
Performance Improvement Plan 2021-22
Supplementary Report - Planning targets and standards to be achieved for 2021-22
Performance Improvement Plan 2021-22 - Summary Document
2020/21
Annual Performance Improvement Report 2020/21
Supplementary Report – Statutory KPIs 2020/21
2019/20
Performance Improvement Plan 2019-20
Performance Improvement Plan 2019-20 - Summary Document
Annual Performance Improvement Report 2019/20
2018/19
Performance Improvement Plan 2018-19
Performance Improvement Plan 2018-19 - Summary Document
Annual Performance Improvement Report 2018/19
2017/18
Performance Improvement Plan 2017-18
Performance Improvement Plan 2017-18 - Summary Document
Annual Performance Improvement Report 2017-18
Annual Performance Improvement Report 2017-18 - Executive Summary
2016/17
Performance Improvement Plan 2016-17
Annual Performance Improvement Report 2016-17
2015/16
Annual Performance Improvement Report 2015-16
Contact:
For further details, information or any feedback, please contact us on the details below:
Kerrie-Anne McKibbin, Performance Improvement Officer
Chief Executive’s Office,
Lisburn & Castlereagh City Council
Island Civic Centre
LISBURN
BT27 4RL
Tel: 028 9250 9559.