Annual Report

 Our Year in Review 2017-18

A-Z of Services

 A-Z of Services


 Issue 1 - November 2015

 Issue 2 - May 2016

 Issue 3 - November 2016

 Issue 4 - April 2017

 Issue 5 - November 2017

 Issue 6 - November 2018

 Issue 7 - March 2019

 Issue 8 - March 2020

Road to Reform

 Issue 2 - September 2014

 Issue 3 - April 2015

Customer Service Guidelines

The Council's Customer Service Guidelines set out the importance of our customers and the value in which we hold our customers.

We deliver a wide variety of services across the Lisburn & Castlereagh area and ensure that our customers receive the information they need, are treated with respect and that our relationships with our customers is strengthened.

Customer Service Guidelines - 2019

The Council also has a range of documentation relating to its services and statutory regulations that it must either enforce or conform to.

These can viewed within the following categories:

 Financial Reports




Click here for a copy of the Lisburn & Castlereagh Events Guide 2019.