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Publications

Annual Report

 Our Year in Review 2017-18


A-Z of Services

 A-Z of Services


Citywide

 Issue 1 - November 2015

 Issue 2 - May 2016

 Issue 3 - November 2016

 Issue 4 - April 2017

 Issue 5 - November 2017

 Issue 6 - November 2018


Road to Reform

 Issue 2 - September 2014

 Issue 3 - April 2015


Customer Service Guidelines

The Council's Customer Service Guidelines set out the importance of our customers and the value in which we hold our customers.

We deliver a wide variety of services across the Lisburn & Castlereagh area and ensure that our customers receive the information they need, are treated with respect and that our relationships with our customers is strengthened.

 Customer Service Guidelines - 2016


The Council also has a range of documentation relating to its services and statutory regulations that it must either enforce or conform to.

These can viewed within the following categories:

 Financial Reports

 Policies

 Schemes

 Strategies


 Local Elections 2014 - Notice of Result of Elections