Frequently Asked Questions
Contact the Council on: 028 9267 3417 or email: firstname.lastname@example.org
If your bin was not collected on the scheduled day, please call the Council on 028 9267 3417 to discuss recollection. Email: email@example.com
The Council can provide an assisted lift for those households that are unable to put their bin out for collection due to illness or mobility issues. Tel: 028 9267 3417 or email: firstname.lastname@example.org
Families can make an application for larger or additional general waste bins if there are six or more permanent residents, or if additional waste is created due to a medical condition. Tel: 028 9267 3417 or email: email@example.com
Lisburn & Castlereagh City Council will supply bins for collection of dry recyclables and organic food & garden waste (delivery charges and restrictions may apply). It is every householder’s responsibility to ensure they have a landfill bin; the Council does not sell or supply these bins.
For information on obtaining recycling bins or caddies please contact the Waste Management team on 028 9267 3417 or email: firstname.lastname@example.org
The Council does not supply landfill bins. It is the householder’s responsibility to source and supply their own landfill bin. When purchasing your bin please ensure your bin meets the following requirements:
The colour of the bin must be black (dark grey)
The container size must be 240 litres capacity or smaller
The container should conform to the European Standard EN 840: 2012
Further information and advice can be obtained by contacting the Council on: 028 9267 3417 or email: email@example.com
In order to avoid excess charges from its waste management partner, the Council will not lift a bin which contains material that cannot be recycled. A contaminated sticker will be placed on your bin to advise you it contains unsuitable material.
A Yellow sticker on your bin, indicates a minor level of contamination and advises the householder to avoid putting such items in this receptacle in the future.
A Red sticker will be affixed to your bin if it contains several items of an unsuitable nature, or if the bin, or its contents are unclean. Householders must remove unsuitable items and present the bin for collection on the next scheduled collection day. Tel: 028 9267 3417 or email: firstname.lastname@example.org