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Refund Policy

In the event that any online payment is to be refunded, Lisburn & Castlereagh City Council will endeavour to make the refund payment back to the credit/debit card from which the original payment was made.  If you are entitled to a refund for any online payment made, please contact Lisburn & Castlereagh City Council on 028 9250 9250 with the details of your transaction.

If for any reason the payment cannot be made to the originating card, a cheque refund will be made to the cardholder.