Freedom Of Information

Update in relation to COVID-19

Given the unprecedented challenges everyone is facing during the Corona virus (COVID-19) pandemic, Lisburn & Castleregh City Council has invoked its emergency plan to enable it to focus on ensuring the continued delivery of essential and priority services.  As a result of this and the nature of the emergency, the council has followed government guidelines in endeavouring to maximise the number of people working from home. Consequently and until the emergency ends a number of staff who are required to contribute to responding to FOI enquiries are focused on other priorities and do not have full access to council records so we may not be able to meet statutory timescales in responding to FOI and data protection requests.

We apologise for this and would ask those who wish to make freedom of Information or data protection requests to consider submitting them at a later date to allow our staff to respond to the current emergency.s much resource on responding to this emergency.

The Information Commissioner’s Office have issued guidance for the public in relation to requests made during the pandemic. For further information see

Freedom of Information and Access to Information at Lisburn & Castlereagh City Council

Lisburn & Castlereagh City Council aims to provide accountable local government and public services.  In order to encourage openness Full Council and monthly Committee meetings  are open to the Public and Audio recordings are made at all of our Council meeting.

The Freedom of Information Act (2000) was devised to further enhance the provision of quality information to members of the public.  Under the Act the Council is required to have a Publication Scheme, outlining all the different types of information that it routinely makes available to the public. 

Click here for Lisburn & Castlereagh City Council’s Publication Scheme

Click here for the Definition Document.

Most of the information we make routinely available can be accessed through our website by using the search facility. Such information is continually updated. If you cannot find the information you require through the Council website search facility please contact the Marketing and Communications Unit on 028 9250 9221 and ask for the information to be provided to you.



Accessing information which is not included in the Publication Scheme

As an open and transparent organisation we are committed to routinely publishing as much information as possible; however if you want information which is not routinely made available you may ask us for it in, in writing, in accordance with further provisions of the Freedom of Information Act 2000 and of the Environmental Information Regulations 2004. Requests for such information should be sent to The Freedom of Information Officer at Lisburn & Castlereagh City Council, Lagan Valley Island, The Island, Lisburn, BT27 4RL or email

The Council will reply to your request and from the date it is received, has 20 working days to provide the information.  However, if clarification needs sought the time period could be longer.  Depending on the information required a charge may be levied and you will be advised of this.  All requests will be dealt with as quickly as possible.

If you make a request and are not satisfied with the way in which we deal with it you may ask us to review any decision we make. If you wish us to undertake such a review you should write to Chief Executive, Lisburn & Castlereagh City Council, Lagan Valley Island, The Island, Lisburn, BT27 4RL or email

If you remain dissatisfied at the conclusion of any review you may complain to the Information Commissioner whose address is Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or email