Freedom Of Information
Freedom of Information and Access to Information at Lisburn & Castlereagh City Council
Lisburn & Castlereagh City Council aims to provide accountable local government and public services. In order to encourage openness Full Council and monthly Committee meetings are open to the Public and Audio recordings are made at all of our Council meeting.
The Freedom of Information Act (2000) was devised to further enhance the provision of quality information to members of the public. Under the Act the Council is required to have a Publication Scheme, outlining all the different types of information that it routinely makes available to the public.
Click here for Lisburn & Castlereagh City Council’s Publication Scheme
Click here for the Definition Document.
Most of the information we make routinely available can be accessed through our website by using the search facility. Such information is continually updated. If you cannot find the information you require through the Council website search facility please contact the Marketing and Communications Unit on 028 9250 9221 and ask for the information to be provided to you.
Accessing information which is not included in the Publication Scheme
As an open and transparent organisation we are committed to routinely publishing as much information as possible; however if you want information which is not routinely made available you may ask us for it in, in writing, in accordance with further provisions of the Freedom of Information Act 2000 and of the Environmental Information Regulations 2004. Requests for such information should be sent to The Freedom of Information Officer at Lisburn & Castlereagh City Council, Lagan Valley Island, The Island, Lisburn, BT27 4RL or email email@example.com
The Council will reply to your request and from the date it is received, has 20 working days to provide the information. However, if clarification needs sought the time period could be longer. Depending on the information required a charge may be levied and you will be advised of this. All requests will be dealt with as quickly as possible.
If you make a request and are not satisfied with the way in which we deal with it you may ask us to review any decision we make. If you wish us to undertake such a review you should write to Chief Executive, Lisburn & Castlereagh City Council, Lagan Valley Island, The Island, Lisburn, BT27 4RL or email firstname.lastname@example.org
If you remain dissatisfied at the conclusion of any review you may complain to the Information Commissioner whose address is Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or email email@example.com.
Fees and Charges
If you want any further information about the provision of information or have any difficulty accessing information provided on our website please contact the Marketing and Communications Unit on 028 9250 9221.
Subject Access Requests under the Data Protection Act 1998
If you want to ask us for information which we may hold about you personally then this will be dealt with under the Data Protection Act 1998. This would include information relating to health records, employment and training records – anything which is limited to you as a person.
If you wish to make a Subject Access Request, you should write to The Data Protection Officer at Lisburn & Castlereagh City Council, Lagan Valley Island, The Island, Lisburn, BT27 4RL or email firstname.lastname@example.org, requesting a Subject Access Request Form. On your form you will need to specify the kind of information you wish to be made available to you and enclose proof of identity – a copy of a utility bill with your name and address and photographic ID e.g. a copy of your driving licence or passport. You must also enclose a cheque for £10.00.
Under the Data Protection Act 1998 we have 40 working days to provide the information you ask for from receipt of completed form and accompanying documents and fee. If you are unhappy with any aspect of the way in which we deal with your Subject Access Request you may complain to Dr Theresa Donaldson, Chief Executive, Lisburn & Castlereagh City Council, Lagan Valley Island, The Island, Lisburn, BT27 4RL or email email@example.com, or to the Information Commissioner at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF. Email: firstname.lastname@example.org,or, if you feel we have failed to disclose information without good reason you may apply to a Court for disclosure.