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Performance Improvement

Performance Improvement


We are committed to deliver on our improvement objects and our service advances. Improvements is with our citizens in mind across the service the Council provides.

For a copy of LCCCs Performance objectives please click here. 

The Council Performance Improvement Plan is available by clicking here and it details examples of the service advances we intend to make.

Part 12 of the Northern Ireland Local Government Act 2014 puts in place a new framework to support the continuous improvement of Council Services, in the context of strategic objectives that are important to those who are in receipt of those services.

Lisburn & Castlereagh City Council is delighted to introduce the Performance Improvement section of our website, which includes a copy of our Improvement Plan which details some examples of the service advances that we intend to make for our citizens over the year.

Lisburn & Castlereagh City Council has been in existence since 1 April 2015, we are determined to build on the good progress made in 2015-16 and to work towards delivery of all of the commitments made in our Corporate Plan 2015-17.

Our residents and stakeholders can be fully assured that the Members and officers of Lisburn & Castlereagh City Council are fully committed to delivering on our improvement objectives.

This Performance Improvement Report outlines Lisburn & Castlereagh Councils’ statutory performance information relating to the 2015-16 financial year.  Please click here to download a copy.

We can be contacted via Kerrie-Anne McKibbin, Performance Improvement Officer on kerrie-anne.mckibbin@lisburncastlereagh.gov.uk or telephone on 028 9250 9559.