Part 12 of the Local Government Act (NI) 2014 sets out a General Duty of Improvement in that, “a Council must make arrangements to secure continuous improvement in the exercise of its functions”. A Council will be required to have regard in particular to improvement in the exercise of its function in terms of: strategic effectiveness; service quality; service availability; fairness; sustainability; efficiency; and innovation. The legislation also sets out that for each financial year, a Council must set itself and work to achieve ‘improvement objectives’ relating to the areas outlined above.
Performance Improvement Plans
Annual Performance Improvement Reports
For further details, information or any feedback, please contact us on the details below:
Kerrie-Anne McKibbin, Performance Improvement Officer
Chief Executive’s Office,
Lisburn & Castlereagh City Council
Island Civic Centre
Tel: 028 9250 9559.