Performance Improvement

Part 12 of the Local Government Act (NI) 2014 sets out a General Duty of Improvement in that, “a Council must make arrangements to secure continuous improvement in the exercise of its functions”. A Council will be required to have regard in particular to improvement in the exercise of its function in terms of: strategic effectiveness; service quality; service availability; fairness; sustainability; efficiency; and innovation. The legislation also sets out that for each financial year, a Council must set itself and work to achieve ‘improvement objectives’ relating to the areas outlined above.

Performance Improvement Plans

 Performance Improvement Plan 2019-20
 Performance Improvement Plan 2019-20 - Summary Document

Performance Improvement Plan 2018-19
Performance Improvement Plan 2018-19 - Summary Document

Performance Improvement Plan 2017-18
Performance Improvement Plan 2017-18 - Summary Document

Performance Improvement Plan 2016-17

Annual Performance Improvement Reports

Annual Performance Improvement Report 2019/20

Annual Performance Improvement Report 2018/19

Annual Performance Improvement Report 2017-18

Annual Performance Improvement Report 2017-18 - Executive Summary

Annual Performance Improvement Report 2016-17

Annual Performance Improvement Report 2015-16


For further details, information or any feedback, please contact us on the details below:

Kerrie-Anne McKibbin, Performance Improvement Officer
Chief Executive’s Office,
Lisburn & Castlereagh City Council
Island Civic Centre
BT27 4RL

Tel: 028 9250 9559.