Information on COVID-19 for non-UK nationals

For general health information and advice, please visit the NHS website. This includes advice on what to do if you are self-isolating, and how and when to contact NHS services.

Learn more about the government response to coronavirus on GOV.UK

Your access to healthcare

No charges will be made in the diagnosis or treatment of coronavirus (COVID-19). This applies to everyone, including anyone living in the UK without permission:

  1. No charges apply to testing for COVID-19, even if the result is negative, or to any treatment provided for COVID-19 if the result is positive or up to the point that it is negatively diagnosed. The same is true of most other infectious diseases.
  2. No immigration checks are required for overseas visitors that are known to be only undergoing testing or treatment for COVID-19.

The Government have issued specific advice and guidance on the health needs of migrant patients. NHS 111 can help you if you have an urgent medical problem and you're not sure what to do, they have access to translators if you need them.

Visas and immigration

The Government has published guidance on immigration provisions made by the Home Office for individuals affected by travel restrictions associated with coronavirus (COVID-19).

Coronavirus Immigration Helpline

Telephone: 0800 678 1767 (Monday to Friday, 9am to 5pm) - calls are free of charge.


EU Settlement Scheme

Due to coronavirus, you may find that organisations supporting people to apply under the EU Settlement Scheme have had to cancel or reduce their face-to-face outreach activities. 

If you have questions about applying to the EU Settlement Scheme, you can get in touch with the Home Office directly by calling their EU Settlement Resolution Centre on 0300 123 7379.

The deadline to apply to stay in the UK is currently 30 June 2021, so you still have time to submit your application, however we recommend you do not put it off for too long. To prepare for your application make sure that you keep as much evidence of your time in the UK as possible.

Outreach and face-to-face support may also have an impact on those seeking help to access the Windrush Scheme. You can continue to make use of online and phone services, where they are available. 

Time off work

If you have concerns about coronavirus (COVID-19) and expect you will need to take time off work because you or someone you care for or live with is sick or self-isolating, visit the Government's Employment Hub and its pages on sick pay and leave for the latest information on what you’re entitled to.

Although the Government has taken steps to prevent people who are unable to work due to coronavirus from losing an income, not all of these measures will be available to everyone. 

Getting support

If you / your household are self-isolating following Government guidance, you may be able to get support through the council’s community co-ordination initiative with statutory and community partners. 

You might also be worried about coronavirus and how it could affect your life. This may include being asked to stay at home and avoid other people, or being unable to visit family abroad. Please see some links to guidance on how to care for your mental health during the COVID-19 outbreak.

Own language resources

The Government has released translated guidance for self-isolation and social distancing into the following languages: Arabic, Bengali, Cantonese, Mandarin, French, Gujarati, Polish, Punjabi, Urdu and Welsh. The links are here:

The World Health Organisation (WHO) has issued some guidance in a number of languages:


Doctors of the World are producing own language advice about coronavirus for patients in 21 languages. Please find them on their website.

Travel advice

If you need to travel abroad, please read the Government’s Foreign Travel Advice relevant to the country you are visiting.

To manage risks, keep up to date on current travel advice.  The Foreign Office has published information and advice on travel safety. 

If you require the contact details of embassies and consulates, you can find these online.

For more general information and guidance on coronavirus (COVID-19) visit our coronavirus guidance hub.